Service

Overseas After-sales Service

—Service Tenet: Put customers as our priority and make them purchase and use our products without worries.
—Service Concept: Professional, convenient and high-efficient

Convenient Maintenance Outlets

Service Outlet: ＞600;
Average Service Radius: ＜100km.

Sufficient Reservation of Parts

Three-level parts guarantee system with 30 million yuan of spare parts reserve.

Professional Service Team

Pre-job certification training for all staffs.

Technology Support Team with Senior Technicians

Four-level technical support system.

Rapid Response of Service Support

General faults: solved within 2-4h;
Major faults: solved within 3 days.